GUEST SERVICES

Helping you to have a pleasant stay

We have a range of services and items available to borrow or rent, to help make your stay a pleasant one.

FREE
Self-service luggage locker
You can store your luggage before checking in at our Self-service luggage locker located on the 1st floor.(8：00a.m.～1：00a.m.) (Free) If you would like to store luggage after checking out, please take your check-in receipt to Hotel Metropolitan Sendai(Main) and store it at the front desk.
※A Suica card is required to use the self-luggage storage.
※Cash, valuables, breakables, and any items that require temperature/humidity management cannot be stored.
FREE
Fully equipped with Wi-Fi system
Enter the ID and password to access Wi-Fi in your room.
FREE
Smart TV App
YouTube・Netflix・prime video・U-next・hulu・ABEMA TV・DMM.com(Please use your own ID.)
CHARGE
Coin-Operated Laundry
3 Drum-type Washer Dryers available equipped with automatic detergent dispensers.
FREE
Amenities
Amenity Stations are located in the elevator hall on each floor. Cleanser, Face-wash, Toner, Emulsion, Razors, hair brushes, hair ties, Body wash towels, Bath salts, Cotton pads, Cotton swabs, Earplugs
CHARGE
Vending machines
second floor
*Soft drink only
FREE
Ice machine
second floor
FREE
Smoking Room
All guest rooms and the restaurant are non-smoking. Please use the designated smoking room.

FREE
Baby crib with linens
For children under 1 year old. For use in four person rooms only.
FREE
Amenities for Children
・Sleepwear for children
・Slippers
・Toothbrush