Scope of Application

1. Article 1-1 Contracts for accommodation and related agreements (including contracts for day use, etc., hereinafter referred to collectively as “Accommodation”, “Accommodation Contracts”) to be entered into between this Hotel and the Guest (refers to all guests using a guest room at the hotel) to be accommodated shall be subject to these Terms and Conditions. Any particulars not provided herein shall be governed by laws and regulations ("laws and regulations," or those based on laws and regulations. The same shall apply hereinafter) and/or generally accepted practices.
2. Article 1-2 In the case when this Hotel has entered into a special contract with the Guest insofar as such special contract does not violate laws and regulations and generally accepted practices, notwithstanding the preceding Paragraph, the special contract shall take precedence over the provisions of these Terms and Conditions.

Application for Accommodation Contract

1. Article 2-1 A Guest who intends to make an application for Accommodation Contract with this Hotel shall notify the Hotel of the following particulars:
   1. (1) Name of the Guest(s)
   2. (2) Date of accommodation and estimated time of arrival
   3. (3) Accommodation Charges
   4. (4) Other particulars deemed necessary by the Hotel
2. Article 2-2　In the case where the Guest requests, during his / her stay, extension of the accommodation beyond the date in subparagraph (2) of the preceding paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.

Conclusion of Accommodation Contracts, etc.

1. Article 3-1 An Accommodation Contract shall be deemed concluded when this Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply where it has been proven this Hotel has not accepted the application.
2. Article 3-2 When a Contract for Accommodation has been concluded in accordance with the provisions of the preceding aragraph, the Guest is requested to pa y an accommodation deposit fixed by the Hotel within the limits of Basic Accommodation Charges covering the Guest's entire period of stay (an equivalent of three day Accommodation Charges) by he date specified by the Hotel.
3. Article 3-3 The deposit shall be first used for the Total Accommodation Charges to be paid by the Guest,then secondly for the cancellation charges,under Article 6 and thirdly for the reparations under Article 18 as applicable, and the remainder, if any, shall be refunded at the payment of the Accommodation Charges as stated in Article 12.
4. Article 3-4 When the Guest has failed to pay the deposit by the date as stipulated in Paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in the case where the Guest is thus informed by the Hotel when the period of payment of the deposit is specified.

Special Contracts Requiring No Accommodation Deposit

1. Article 4-1 Notwithstanding the provisions of Paragraph 2 of Article 3, the Hotel may enter into a special contract requiring no accommodation deposi t after the Contract has been concluded as stipulated in the same paragraph.
2. Article 4-2 In the case where the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of preceding Article and / of has not specified the date of the payment of the deposit as the time the application for an Accommodation Contract has been accepted, it shall be treated as that the Hotel has accepted a special contract prescribed in the preceding paragraph.

Refusal of Accommodation Contracts

Article 5

1. The Hotel may not accept the conclusion of an Accommodation Contract under any of the following cases:

1. (1) When the application for accommodation does not conform with the provisions of these Terms and Conditions;
2. (2) When the Hotel is fully book ed and no room is available;
3. (3) When the Guest seeking accommodation is deemed liable to conduct himself / herself in a manner that will contravene the laws or act against the public order or good morals in regard to his accommodation;
4. (4) When the Guest seeking accommodation can be clearly detected as carrying an infectious disease;
5. (5) When the Hotel is unable to provide accommodation due to natural calamities and /or other causes of force majeure;
6. (6) When the person behaves in a manner which gives disturbance to other guests (The MIYAGI Ordinance Article 8.).
7. (7) When a person seeking accommodation behaves in a manner that disturbs other guests during their stay, such as singing, making disturbances, singing, dancing, or playing music.
8. (8) When a person who intends to stay at the hotel is clearly recognized as having no ability to pay.
9. (9) When a person who intends to stay at the hotel is deemed to be acting
10. (10) When the person seeking accommodation makes a violent, threatening, blackmailing, or intimidating unreasonable demand to the hotel or its employees, or makes a demand that exceeds a reasonable range. Or when it is recognized that a similar act has been committed in the past.
11. (11) When a pers on applying for accommodation has made an application by concealing his/her own commercial purpose.Translated with www.DeepL.com/Translator (free version)
2. The Hotel will not conclude an Accommodation Contract under any of the following cases and in the case when it judges their applications.
1. (1) When the Guest seeking accommodation is a member of an organized crime group designated under "the Law on the Prevention of Irregularities by Gangsters" or any person related to such a gang or other a nti social forces;
2. (2) When the Guest seeking accommodation is a corporate entity or other group, the business activities of which are controlled by an organized crime group or such a gang;
3. (3) When the Guest seeking accommodation has demand ed, to accommodation facilities or accommodation facilities staff (employees), overbearing unjust acts such as violence, threat or blackmail, or has requested the Hotel to assume an unreasonable burden, or proven to have conducted himself / herself in a similar manner in the past;

The guest's right to cancel the contract

Article 6. The guest may cancel the accommodation contract by making an offer to this hotel.In the event that the guest cancels all or part of the accommodation contract for reasons attributable to the guest (except in the event that this hotel has designated a payment date for the application fee and requested payment thereof in accordance with Article 3, paragraph 2, and the guest cancels the accommodation contract prior to such payment), this hotel shall charge a penalty fee in accordance with the table below. ), a penalty charge shall be applied in accordance with the table below. However, in the event that this hotel has agreed to the special contract stipulated in Article 4, Paragraph 1, it is only when this hotel has notified the guest of the obligation to pay the penalty when the guest has cancelled the accommodation agreement when agreeing to such special contract.*Date of receipt of notice of cancellation of contractTranslated with www.DeepL.com/Translator (free version)

General (up to 7 rooms under contract)

Groups (8 or more rooms under contract)

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In the case of reservations for planned products that are non-cancelable,non-refundable, etc.

Note 1: % is the ratio of the penalty charge to the basic room charge.
Note 2:In the event that the contracted number of days is shortened, a penalty charge for one day (the first day) shall be collected regardless of the number of days shortened. In the event that a guest does not arrive at the hotel by 8:00 p.m. on the day of the stay (or 2 hours later if an arrival time has been specified in advance) without prior notice, this hotel may deem the accommodation contract to have been cancelled and treat the guest's arrival as a cancellation.

Right to Cancel Accommodation Contracts by the Hotel

1. Article 7-1 Notwithstanding the provisions of Paragraph 1 of Article 3, the Hotel may cancel the Accommodation Contract under any of the following cases.
   1. (1)When the Guest seeking accommodation falls under any of the category of persons in Article 5, paragraph 3 of 7;
   2. (2) When the Guest seeking accommodation is deemed liable to conduct himself /herself in a manner that will contravene the Article 10;
   3. (3) When the Hotel has a valid reason other than the above to
   4. (4) Smoking in n on smoking rooms, smoking in the bedroom (including smoking with electronic cigarettes and heated cigarettes), tampering with firefighting equipment, etc., and other prohibited acts (limited to those necessary for fire prevention) in the rules of use estab lished by the hotel. (limited to what is necessary for fire prevention).
2. Article 7-2 Notwithstanding the provisions of Paragraph 1 of Article 3, the Hotel may cancel the Accommodation Contract when the Guest seeking accommodation is applicable Paragraph 2 of Article 5
3. Article 7-3 In the case where the Hotel has cancelled the Accommodation Contract in accordance with the preceding paragraph, the Hotel shall not be entitled to charge the Guest for any of the services in the future during the contractual period which he / she has no t received.

Registration

1. Article 8-1 The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation.
   1. (1) Name, age, sex, address, and occupation of the Guest(s)
   2. (2) Except Japanese, nationality, pa ssport number, port and date of entry in Japan.
   3. (3) Date and estimated time of departure; and
   4. (4) Other particulars deemed necessary by the Hotel
2. Article 8-2 In the case where the Guest intends to pay his Accommodation Charges prescribed in Article 12 by any m eans other than Japanese currency, such as traveler's cheques, coupons or credit cards, there credentials shall be shown in advance at the time of the registration prescribed in the preceding paragraph.

Occupancy Hours of Guest Rooms

1. Article 9-1 The Guest is entitled to occupy the contracted guest room of the Hotel from 3:00 p.m. to 11:00 a.m the next day. However, in the case when the Guest is accommodated consecutively, the Guest may occupy it all day long. except for the days of arrival and dep arture.
2. Article 9-2 The Hotel may, notwithstanding the provisions prescribed in the preceding paragraph, permit the Guest to occupy the room beyond the time prescribed in the same paragraph, in this case, extra charges shall be paid as follows;
1. (1) Up to 3 hours: o ne third of the room charge
2. (2) Up to 6 hours: one half of the room charge
3. (3) More than 6 hours: room charge in full
3. Article 9-3 The extra charges in the preceding Paragraph shall be calculated from the room charge established by the Hotel in the case when the Guest stay at the all kind of the discounted room charge.

Observance of House Regulations

Article 10 The Guest shall observe the House Regulations established by the Hotel, which are posted within the premises of the Hotel.

Business Hours

1. Article 11-1 The business hours of the facilities shall be notified in detail by brochures as provided,notices displayed in each place, service directories in guest rooms and others.
2. Article 11-2　The business hours specified in the preceding paragraph are subject to temporary charges due to unavoidable causes of the Hotel. In such a case, the Guest shall be informed by appropriate means.


3. Article 12-1 Accommodation charges, etc., payable by the guest shall be as follows
4. Total amount payable by the guest
5. Loging fees
1. ①Basic room charge (room charge or room charge + breakfast charge)
2. ②Servise charge(①×15%)
6. additional fees
1. ③Food and beverage (or additional food and beverage (other than breakfast))and other charges
2. ④Service charge(③×15％）
7. tax
1. 1. consumption tax(incl. sales tax, VAT, excise duty, etc.)
2. 2. lodging tax
8. *If the tax law is revised, the revised regulations shall apply.
9. *The accommodation tax is a tax on the room charge per person per night.
4. Article 12-2　Payment of the room charge, etc., as described in the preceding paragraph, shall be made at the front desk upon arrival of the gu est or when requested by this hotel, in currency or by a method acceptable to this hotel, such as travel checks, room vouchers, coupons, credit cards,etc., which can be substituted for currency. However, personal checks are not accepted.
5. Article 12-3　Room charges shall apply even if the guest voluntarily does not stay in the room after the hotel has provided the room to the guest and made it available for use.

Liabilities of the Hotel

1. Article 13-1 The Hotel shall compensate the Guest for the damage if the Hotel has caused such damage to the Guest in the fulfillment or the no fulfillment of the Accommodation Contact and / or related agreements. However, the same shall not apply in cases where such damage has been caused due to reasons for which the H otel is not liable.
2. Article 13-2 Hotel is covered by Hotel Liability Insurance in order to deal with unexpected fire and / or other

Handling When Unable to Provide Contracted Rooms 】

1. Article 14-1 The Hotel shall, when unable provide contracted rooms, arrange a ccommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
2. Article 14-2 When arrangement of other accommodation cannot be made notwithstanding the provisions of the preceding paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations, However, when the Hotel cannot provide accommodation due to causes for which the Hotel is not liable, the Hotel shall not compensate the Guest.
3. Article 14-3 Accommodation Charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for him by the Hotel and are at his disposal.

Handling of Deposited Articles

1. Article 15-1 The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused to the goods, cash or valuables deposited at the front cashier's desk bi the Guest, except in the case when this has occurred due to causes of force majeure.
2. Article 15-2 The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused, through intention or negligence on the part of the Hotel, to the goods, cash or valuables which are brought into the premises of the Hotel by the Guest but are not deposited at the front ca shier's desk. However, for articles of which the kind and value has not been reported in advance by the Guest, the Hotel shall compensate the Guest within the limits of 150,000 yen, except in case where loss or damage was caused intentionally or by gross n egligence on the part of the Hotel.

Storage of baggage or personal belongings of guests

1. Article 16 In the event that a guest's baggage arrives at this hotel prior to his/her stay, this hotel shall take responsibility for its safekeeping only when it has been accepted by this hotel prior to arrival, and shall hand it over to the guest when he/she checks in at the front desk.In the event that a guest's baggage or personal belongings are left at this hotel after the guest has checked out, this hotel shall, in principle, wait for the owner to contact the hotel to inquire about the baggage or personal belongings and seek instructions from him or her. If the owner has not been contacted or instructed, this hotel will keep the baggage for a certain period of tim e, and if the guest has not picked it up after a certain period of time, depending on the nature of the baggage, etc., it will be disposed of in accordance with the provisions of the Lost and Found Law, or returned to the guest or disposed of. The cost of returning or disposing of the baggage, etc. shall be borne by the guest.3. The responsibility of the hotel for the custody of the guest's baggage or personal belongings in the case of the preceding two paragraphs shall be in accordance with the provisions of paragraph 1 of the preceding article in the case of paragraph 1, and with the provisions of paragraph 2 of the same article in the case of the preceding paragraph.

Parking Responsibility

1. Article 17　When a guest uses the parking lot of this hotel, regardless of whether or not the guest has deposited the key to the vehicle, this hotel rents the parking space and is not responsible for the management of the vehicle. However, in the event that damage is caused by the hotel's willful misconduct o r negligence in managing the parking lot, the hotel will be held responsible for compensation.

Guest Responsibility

1. Article 18-1 In the event that this hotel suffers damage (such as damage to or defacement or loss of buildings, furniture, fixtures, or oth er articles) due to the intentional or negligent conduct of a guest, said guest shall compensate this hotel for such damage.If a guest is found to be smoking in a place other than the smoking area designated by the hotel, a penalty of 20,000 yen will be ch arged.
2. Article 18-2 In the event that this hotel incurs damages in excess of the penalty, an amount equivalent to the actual costs will be charged separately.

Waiver for Computer Communication Service

1. Article 19 Please be informed that we are not responsible for any possible damage that may be caused by a system failure or for other reasons while the computer communication services are being used. In addition, the guest may be required to compensate the Hotel and a third party for any possible damage caused by acts t hat we judge to be on inappropriate use of our computer communication system.

Governing Language

1. Article 20 There terms are provided in both Japanese and English. In case of a discrepancy between the Japanese and the English, the Japanese version will take precedence.

Applicable law and jurisdiction

1. Article 21 These terms and conditions shall be governed by, construed and enforced in accordance with laws of Japan. Any and all disputes arising here from or in connection herewith shall be exclusiv ely submitted to and finally resolved by Japanese competent courts.

governing law

1. Article 22 Any and all disputes arising in connection with these Terms and Conditions shall be resolved in accordance with the laws of Japan in the Japanese court having jurisdiction over the location of the Hotel.

Action Guidelines for Customer Harassment

1. Article 23 Should customer harassment occur against our employees or other personnel, we reserve the right to refuse service provision. Furthermore, if we deem the harassment to be malicious, we will contact the police, attorneys, or other appropriate parties and take strict measures, including legal action.


2. Definition of Customer Harassment This refers to demands made by guests or others that lack reasonable justification, or demands made through words or actions that exceed socially acceptable limits in terms of the means or manner used to achieve them, thereby infringing upon the working environment or human rights of our employees.


3. The following examples are illustrative and not exhaustive.
1. (1) Demands for apologies without reasonable cause
2. (2) Excessive or unreasonable demands
3. (3) Demands for services deemed excessively unreasonable by social standards
4. (4) Physical attacks (assault, battery)
5. (5)Psychological attacks (threats, slander, defamation, insults, abusive language)
6. (6) Intimidating words or actions
7. (7) Persistent, relentless words or actions
8. (8) Restrictive words or actions (prolonged obstruction (occupying premises, phone calls, or othe r actions hindering business operations))
9. (9) Discriminatory words or actions
10. (10) Sexual words or actions (sexual harassment)
11. (11) Attacks or demands directed at individual employees
12. (12) Recording or videotaping without consent and without legitimate rea son
13. (13) Defamation, slander, or spreading false information via SNS or the internet
14. (14) Demands for product exchanges, monetary compensation, apologies, or kneeling apologies without legitimate reason


15. Terms of Use
16. ■Prohibited acts in the museum
1. (1) Pleas e refrain from gambling, disturbing public morals and safety, and any other activities that may cause inconvenience or discomfort to other guests in the hotel.or any other activities that may cause inconvenience or discomfort to other guests in the hotel.
2. (2) Please do not use the guest rooms or lobby as an office, business office, display room, or for any other purpose other than lodging, such as commercial filming locations, without the permission of the hotel.
3. (3) Please do not distribute advertising materials o r sell goods in the hotel without permission.Please refrain from such acts.
4. (4) Please do not publish any photos, videos, or audio recordings taken in the hotel for business purposes without permission, including on social networking sites. This may result in legal action.
5. (5) Please do not enter emergency stairwells or other employee spaces unless there is an emergency or unavoidable circumstance. Please do not enter spaces for employees, such as emergency staircases, unless an emergency or other unavoidable circu mstance arises.
6. (6) No outside food or beverage orders will be accepted.
7. (7) No food or beverages may be brought into the restaurant, and no food or beverages may be brought into the restaurant and requested to be prepared by an employee. It is prohibited to bring food and beverages into the restaurant, or to request employees to cook food and beverages for you.
8. (8) Please refrain from hanging items in the window, displaying items in the window, or any other actions that may detract from the appearance of the building. Please refrain from doing so.
9. (9) Requests regarding the facilities and items in the museum.
10. 1) Do not use the product for any purpose other than its intended use.
11. 2) Do not take them out of the hotel.
12. 3) Do not move or modify the product to another location.
13. (10) Please refrain from wearing nightwear, slippers, underwear, etc. in hallways, lobbies, restaurants, etc. outside of guest rooms. Please refrain from wearing nightwear, slippers, underwear, etc. outside of your guestroom.